Before you book
Questions
The practical answers.
How do I book?
Open a trek, choose a departure and send a booking request. We confirm seats by phone or email before you pay. If you would rather talk first, use Send an enquiry on the same form.
When do I pay?
A booking request does not charge your card. After we confirm the seats, we share the payment details and the amount, including any GST.
What is included?
Stay, meals as listed on the trek, the trek leader, a local guide, permits and forest entry, and the transfers written in the itinerary. Travel to the meeting city is not included.
How fit do I need to be?
Each trek page has a fitness line. As a rule, you should be comfortable walking five to seven hours with a light daypack. Start walking a few weeks before a moderate trek.
Can you plan dates that are not on the calendar?
Yes. Send an enquiry with your dates and group size. Custom departures need enough people to run the kitchen and the guide team, and we will say so plainly.
What if the weather closes the trail?
If a road or a pass closes, we reroute, shorten, or move the departure. The cancellation note on each trek explains refunds when we cancel, and when you cancel.
Do you take children?
Most treks are open from 12 years with a parent. Tell us the age when you enquire so we can say if that departure is suitable.
Is the site manageable without a developer?
Yes. The admin panel edits treks, dates, prices, stories, photos, popup offers, the logo, the colours, and the WhatsApp number.